Aerial view of Clayoquot Sound

(Destination BC/Hubert Kang)

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Consumer Complaints

Destination British Columbia is the provincial destination marketing organization which supports and promotes BC tourism activities and experiences. We do not offer recourse to consumers with respect to complaints against businesses. If you would like to file a complaint against a tourism business, there are several options available to you. The first is to contact the business directly to discuss your concerns. If you are not able to resolve the dispute with the business directly, you may try contacting Consumer Protection BC. Though they do not investigate quality of service issues, they may be able to assist in instances where services were not received. To learn more, visit their website here. Lastly, you can share your experience with other consumers via a review of the business on the popular peer-to-peer review site, TripAdvisor. For guidelines on how to post a review on TripAdvisor, click here.

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About Destination British Columbia

Destination BC is a Provincial Crown Corporation, and the official tourism Marketing organization for the province of British Columbia. Visit the Corporate Web site here:

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